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Your First 90 Days Toward Unified Commerce

So you’ve decided to break out of disconnected systems and start your Unified Commerce journey. Now what?

You don’t need to rip everything out and rebuild. The key is to move strategically, not reactively. Let’s talk about what the first 90 days can look like.

Day 1–30: Understand and Align

Before you make any changes, take a step back:

  • Map your current systems (POS, eComm, inventory, CRM, etc.)

  • Identify data gaps and duplicate records

  • Talk to your team — what’s frustrating them?

  • Clarify business goals: faster checkout? Better loyalty? Less manual entry?

  • Look at your customer journey from end to end

This phase is about clarity — not action. You’re looking for what’s broken, disconnected, or invisible.

Day 31–60: Prioritize and Plan

With a clear view of your landscape, you can:

  • Score each issue based on cost, impact, and complexity

  • Identify low-hanging fruit (e.g. sharing customer data between POS and eComm)

  • Build a phased roadmap: what to fix, what to integrate, what to replace

  • Assign owners and accountability

You don’t need to solve everything at once. The goal here is progress, not perfection.

Day 61–90: Execute and Validate

Now it’s time to act:

  • Begin implementing quick wins

  • Fix known blockers (e.g. duplicate SKUs, unreliable reporting)

  • Validate that new integrations are working properly

  • Track early metrics (time saved, error reduction, sales lift)

  • Communicate wins to your team

This is where momentum builds — and where skepticism starts to turn into buy-in.

How Pine Peak Helps

At Pine Peak, I help retailers take meaningful steps toward Unified Commerce without overwhelming their team or budget. In just 90 days, we can:

  • Uncover the biggest areas of friction

  • Identify tools and workflows that are holding you back

  • Align your tech plan with your business goals

  • Deliver early wins that build trust and confidence

You don’t need to go it alone — or commit to some massive transformation project. Let’s make smart moves, together.

Pine Peak IT Solutions — Helping Retailers Get the Most From Their Tech.