Unify Your Retail Systems. Elevate Customer Experiences.

Struggling with disconnected retail systems?

You’re not alone. Most growing retailers face:

• Duplicated customer records

• Inventory that’s out of sync across stores and online

• Reports you can’t trust

• Tech vendors who offer tools — not strategy

That’s where we come in.
Pine Peak provides Fractional CIO leadership to unify your technology and align it with your business goals.

What We Do – Unified Commerce in Action

We turn fragmented tech into a unified retail platform.

• Integrated Customer Profiles – Know your customers no matter where they shop or engage.
• Shared Inventory Across Channels – Prevent out of stock and improve fulfillment options.
• Cross-Channel Payments – Enable “buy online, return in-store” and other flexible experiences.
• Real-Time Visibility – One source of truth for sales, inventory, and customer data.
• Strategic IT Road maps – Tech decisions that fuel business growth — not confusion.

About You – Our Ideal Client

You’re a retailer who’s outgrown or is frustrated your technology.

• You’ve got a mix of in-store, online, and maybe even marketplaces.
• You’re wearing too many hats, or relying on vendors who only fix what breaks.
• You want better data, smoother operations, and systems that actually work together.
• You just want things to work, but don't have the time or expertise to get there

About Pine Peak

Led by Tim Hannan — 20+ years in retail technology.
I’ve help many retailers in your shoes. As a former VP of Product and Client Services at a retail tech company, I’ve helped dozens of businesses scale by getting their systems in sync. At Pine Peak, I bring that experience to retailers like you — without the cost of a full-time CIO.

More than a traditional consultant, as a Fractional CIO, I'm an embedded part of your organization, responsible for results, not just advising.

Service and Parts Shop in Buxton Maine

• Consolidated SaaS Products and Reduced Fees by over 50%
• Lowered Payment Processing Fees

Southern Maine base landscape designer

• Improved Online Presence
• Refreshed marketing Website

Iconic Maine and New Hampshire Retailer

• Fractional CIO
• Implemented new payment system resulting in 6 figure yearly savings
• Implementing new CRM for more personalized customer messaging
• System Administration